800.798.7098   •   563.556.4200
200 Main Street   •   Dubuque, IA 52001

Author Archives: Marketing Manager

  1. Meet The Team: Alden Kuntz

    Name: Alden Kuntz
    Title: Host
    Hometown: Galena, IL.

    How long have you worked at Caroline’s Restaurant?  
    One month

    Please share a little bit about your background: education, interests, activities?
    I graduated from Wahlert in 2019. My interests are working out including amateur boxing and Muay Thai.

    What are some of your favorite things to do in the Dubuque area?
    I enjoy visiting the casino to watch UFC fights and going on bike rides on the local trails.

    What are some of your favorite features on the Caroline’s menu?
    I love the French dip sandwich and the Sunday buffet is a must!

    What do you enjoy most about working at Caroline’s?
    I enjoy the positive work environment!

    Please share a personal motto or quote that you best relate to..
    “Everybody has a plan until they get punched in the face” – Mike Tyson

    Please share a go-to fun-fact about yourself. 
    I was born in Los Angeles, California.

  2. Meet The Team: Kathy Willauer

    Name: Kathy Willauer
    Title: Front Desk Associate
    Hometown: Dubuque, Iowa

    How long have you been with Hotel Julien Dubuque?  
    7 months

    What path brought you to Hotel Julien Dubuque? Please share a little bit about your
    professional background and what led you to this industry.
    I had been not working and my nephew told me about an opening at Hotel Julien Dubuque. I thought I would be a good fit for the job so I applied!

    What are you most passionate about professionally?
    Making a concerted effort to learn and improve every day.

    What are you passionate about personally? What is your favorite way to spend a free weekend?
    I am passionate about gardening, cooking, taking care of my animals and my friends and family. My family is everything to me so I try to spend as much time as possible with them.

    What are some of your favorite things to do in the Dubuque area?
    My husband and I enjoy taking our dog Lila on walks to the Mines of Spain and the River Walk.

    What do you love most about Hotel Julien Dubuque?
    I love the history of the hotel, my co-workers, and the Christmas tree spectacular!

    What is your personal motto?
    Treat others as you would like to be treated.

    Describe your typical work day.
    I welcome guests, make reservations, check guests in and out, and wish them safe travels.

    Please share a go-to fun-fact about yourself. 
    I had a 40-year-old talking Amazon Parrot named Joey.

  3. Meet The Team: Chelsea Marriott

    Name: Chelsea Marriott
    Title: Sales Coordinator
    Hometown: Dubuque, Iowa

    How long have you been with Hotel Julien Dubuque?  
    8 months

    What path brought you to Hotel Julien Dubuque? Please share a little bit about your
    professional background and what led you to this industry.
    While in college, I began managing retail clothing stores. I continued growing in retail management while my husband and I moved around the country for his Naval career. I took a step back when our oldest was 2 due to childcare restraints and was a stay at home parent to our two boys for a few years. I’ve always liked helping bring a smile to people’s faces and found a new way to do that in the hospitality industry!

    What are you most passionate about professionally?
    I love to see our guests having a great time and getting to be a part of the process that makes it easy to enjoy all that the Hotel Julien Dubuque has to offer!

    What are you passionate about personally? What is your favorite way to spend a free weekend?
    I am most passionate about my family. My husband, two boys, and extended family are who I spend my free time with! On weekends we go to the kid’s soccer games, get coffee together and catch up with everyone, and we like to attend plays, musicals, and other performances. Even with busy lives, we try to find ways to make memories and share experiences as a family.

    What are some of your favorite things to do in the Dubuque area?
    I like to explore the locally owned shops and restaurants and also like to go to the vendor markets like the Farmer’s Market, Arts and Craft Fairs, etc.

    What do you love most about Hotel Julien Dubuque?
    I love the history of the Hotel and that we are consistently finding out more unique bits of the past that tie the hotel to the history of the Dubuque area.

    What is your personal motto?
    Go with the flow!

    Describe your typical work day.
    I do a lot of behind-the-scenes paperwork and help the Sales Managers on both the lodging and catering sides of the business.

    Is there anything else that you’d like to share?
    I’ve lived or worked in Iowa, Connecticut, Rhode Island, Georgia, Virginia, and Washington State and have always lived near a large river, ocean, and even on an island!

  4. Meet The Team: Kris Severson

    Name: Kris Severson
    Title: Chief Engineer
    Hometown: Council Bluffs, Iowa

     

    How long have you been with Hotel Julien Dubuque?
    I am going on my seventh month.

     

    What path brought you to Hotel Julien Dubuque?
    I have been in the Hospitality industry for a few years, well more than a few. Spent the last 8 years in the Scottsdale area where I managed 3 resort-style hotels before moving back to the Midwest and ending up here at The Hotel Julien Dubuque.

     

    What are you most passionate about professionally?
    I love to see people enjoying their time while staying at the hotels I have worked at is the main reason I stay in the building maintenance field.

     

    What are some of your favorite things to do in the Dubuque area?
    I spend my free time working on two hobbies, restoring vintage houses from the 1800’s and my 1956 pickup.

     

    What do you love most about the Hotel Julien Dubuque?
    I love the history of Hotel Julien Dubuque and the people that have stayed here in the past.

     

    What is your personal motto?
    “Do it right the first time” and “Make it Right” as Mike Holmes says

     

    Describe your typical work day.
    Describe your typical work day. Checking for outstanding work request. Prioritizing guest request, maintenance projects, preventative maintenance on either equipment or guest rooms, researching and ordering parts and troubleshooting equipment.

     

    Share a go-to fun fact about yourself.
    I have been married to my best friend for 26 happy years and we have seen and lived in several different cities from Detroit, MI to the west coast of Irvine, Ca.

  5. Meet The Team: Ron

    Name:  Ron

    Title: Front Desk

    Hometown: Billings, Montana

     

    1. How long have you been with Hotel Julien Dubuque?

    I started at the hotel in June of 2023.

     

    2. What path brought you to Hotel Julien Dubuque? 

    Technically they were more roads than paths and it was mostly Main Street however there was a side road or two which I had to use to get here.

     

    3. What are you most passionate about professionally?

    I love customer service!

     

    4. What are some of your favorite things to do in the Dubuque area?

    I enjoy walking the nature trails at the Mines of Spain.

     

    5. What do you love most about the Hotel Julien Dubuque?

    I like the fact that the hotel and its employees are likeable.

     

    6. What is your personal motto?

    Insolitum nos facit quod non occidit.

     

    7. Describe your typical work day.

    I clock in, say hi to everyone, talk to guests, do a few things here and there then I clock out and go home.

     

    8. Share a go-to fun fact about yourself.

    I have written several books and even published some of them.

  6. Meet The Team: Trevor Helle

    Name:  Trevor Helle

    Title: Massage Therapist

    Hometown: Dyersville, Iowa

     

    1. How long have you been with Hotel Julien Dubuque?

    A little over 6 months

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I always wanted a career working with people and I found that at Hotel Julien Dubuque!

     

    3. What are you most passionate about professionally?

    Helping people!

     

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Spending time with friends and family.

     

    5. What are some of your favorite things to do in the Dubuque area?

    Walking along the river and seeing movies.

     

    6. What do you love most about Hotel Julien Dubuque?

    The staff.

     

    7. What is your motto?

    Do or do not, there is no try.

     

    8. Describe your typical work day.

    Massaging clients.

     

    9. What is your favorite service at Potosa Spa and why?

    My favorite service is the 90-minute massage. It gives you enough time to relax fully.

     

    10. Please share a go-to fun fact about yourself.

    I am a huge history nerd.

  7. Meet The Team: Drew Wasson

    Name:  Drew Wasson

    Title: Lead Wellness Coordinator and Esthetician

    Hometown: Galena, Illnois

     

    1. How long have you been with Hotel Julien Dubuque?

    A little over 3 years

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I started working at the front desk in the middle of Covid. After working closely with the estheticians here I decided this is what I wanted to do.

     

    3. What are you most passionate about professionally?

    I enjoy making people feel good, inside and out!

     

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Golfing on the weekends with friends.

     

    5. What are some of your favorite things to do in the Dubuque area?

    Going to the Vault for dinner.

     

    6. What do you love most about Hotel Julien Dubuque?

    The relationships I have with my co-workers.

     

    7. What is your motto?

    You’re only as kind as you treat people.

     

    8. Describe your typical work day.

    I usually come in a little earlier than my appointment to help at the front desk and make sure everything is set up for a successful service.

     

    9. What is your favorite service at Potosa Spa and why?

    My favorite service to do is our lift and tone facial. My favorite service to receive is our herbal detox wrap and massage.

     

    10. Please share a go-to fun fact about yourself.

    I’m a dog mom to my 2-year-old Aussiedoodle, Sammy.

  8. Meet The Team: Courtney Mihalakis

     

    Name:  Courtney Mihalakis

    Title: Spa Manager

    Hometown: Durango, Iowa

     

    1. How long have you been with Hotel Julien Dubuque?

    11 years

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I have always loved the building and while attending Capri College for esthetics, I began my career here as a wellness coordinator.

     

    3. What are you most passionate about professionally?

    I am most passionate about giving excellent customer service and building relationships with our guests!

     

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    My favorite way to spend a free weekend is kayaking, camping, and grilling out with family and friends. My biggest personal passion is our small hobby farm.

     

    5. What are some of your favorite things to do in the Dubuque area?

    Trying new restaurants downtown and going to outdoor concerts.

     

    6. What do you love most about Hotel Julien Dubuque?

    I love its history, charm, and class.

     

    7. What is your motto?

    You only live once.

     

    8. Describe your typical work day.

    Enjoying laughs with coworkers, greeting guests, answering phones and emails, placing orders, and completing services.

     

    9. What is your favorite service at Potosa Spa and why?

    Our shea butter scrub and massage or our lift and tone facial.

     

    10. Please share a go-to fun fact about yourself.

    I ran Dubuque’s first-ever Spirit Halloween store when I was 18.

  9. Meet The Team: Aviannah Imbus

    Name:  Aviannah Imbus

    Title: Wellness Coordinator

    Hometown: Menominee, IL

     

    1. How long have you been with Hotel Julien Dubuque?  

    2 years

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    A few members of my family are in the spa industry. I grew up loving it and will be pursuing my education in this industry in the next few years! Potosa Spa helped me realize that I want to go into this career even more!

     

    3. What are you most passionate about professionally?

    I enjoy making each guest feel comfortable and relaxed!

     

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    On my free days, I enjoy cleaning, walking, shopping, and hanging out with my pets!

     

    5. What are some of your favorite things to do in the Dubuque area?

    My favorite thing to do in the Dubuque area is going to the Mines of Spain and the Farmer’s Market.

     

    6. What do you love most about Hotel Julien Dubuque?

    I love all of my co-workers. They make me feel very appreciated and make our team feel more like a family!

     

    7. What is your motto?

    God will never give you anything that you can’t handle.

     

    8. Describe your typical work day.

    Very busy! Everyday is different!

     

    9. What is your favorite service at Potosa Spa and why?

    Any of the body wraps! Super relaxing and you also get a mini facial! The shower in the middle of the service is the best part!

     

    10. Please share a go-to fun fact about yourself.

    I named my cat after my grandfather Herb.

     

  10. Meet the Team : Jody Thoma

    Name:  Jody Thoma

    Title:  Beverage Manager

    Hometown: Belmont, WI

     

    1.How long have you been with Hotel Julien Dubuque?   Almost 6 months

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I had previously worked in the beverage industry for many years as well as in the hospitality industry. I have an extensive customer service background as well. When the opportunity arose I realized I could not pass it up to combine the knowledge I have with what I enjoy most.

     

    3. What are you most passionate about professionally?

    I am professionally most passionate about giving our guests the best possible experience. A place they can unwind whether on vacation or finishing a meeting.

     

    4. What are you passionate about personally?

    I am most passionate about personal growth. Each and everyday there is so much opportunity to learn whether intentionally learning something new or by what life brings our way. There is always so much room for growth and I look for that opportunity.

     

    5. What is your favorite way to spend a free weekend?

    I really like to spend time kayaking on the weekend. It is a great way to unwind and reset for the week ahead.

     

    6. What are some of your favorite things to do in the Dubuque area?

    I really enjoy checking out all of the new shops and boutiques popping up in downtown Dubuque. They are all unique and it is great to see downtown Dubuque thriving.

     

    7. What do you love most about Hotel Julien Dubuque?

    I love our team at the Hotel. Everyone from day one has been incredible and so helpful. We all work really well together and support each other wherever it is needed.

     

    8. What is your personal motto?

    “Have a plan and trust the process. Don’t give up if it does not work, change your strategy. “

     

    9. Describe your typical work day.

    Everyday is different for me. I may be focused on an event, or the Riverboat Lounge, working on drink menus, studying the latest trends in the beverage industries, or even looking for our next acoustic act we are having perform. No day is the same, but everyday I am happy to have the opportunity to work here.

     

    10. What is your favorite cocktail we serve at Riverboat Lounge and why you like it?

    The White Chocolate Mint Martini is my favorite. Why? Chocolate and a martini in one, you cannot go wrong!

     

    11. Please share a go-to fun-fact about yourself.

    I am from Wisconsin and coming here quickly learned in Iowa an Old Fashioned is made entirely different!

     

     

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