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200 Main Street   •   Dubuque, IA 52001

Author Archives: Abby Palmer

  1. Meet the Team: Sarah Mescher

    Name:  Sarah Mescher

    Title:  Salon Lead/ Esthetician/Nail Tech

    Hometown:  Dyersville, Iowa

     

    1.How long have you been with Hotel Julien Dubuque?  

    3 years

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    What brought me to Hotel Julien was when I teaching at Capri, I wanted to get back to the spa life, so I jumped at the chance to apply with Potosa Spa! I have been in the spa industry since 2014, grew up in the spa industry, and knew early on that I would love working in this industry myself.

     

    3. What are you most passionate about professionally?

    Professionally, I am passionate about transformations and helping people feel better overall, whether it’s by providing a service or just talking things out!

     

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Personally, I am passionate about traveling, adventure and my dog! I enjoy spending my weekends going to new places and exploring with my friends or my dog, Axle.

     

    5. What are some of your favorite things to do in the Dubuque area?

    Hiking around the Mines of Spain and listening to my friends, Temple Hill Road, play at Dimensional Brewing Co.

     

    6. What do you love most about Hotel Julien Dubuque?

    What I love most about Hotel Julien is my coworkers and clients!

     

    7. What is your personal motto?

    Strength is what we gain from the madness we survive.

     

    8. Describe your typical work day.

    Booked and busy!

     

    9. What is your favorite service at Potosa Spa and why?

    Hard to choose!

     

    10. Please share a go-to fun-fact about yourself.

    I am an adventure- seeking dog mom! I also like to skydive!

  2. Meet The Team: Jim Rucker

    Name:  Jim Rucker

    Title:  Licensed Massage Therapist

    Hometown: Dubuque, IA

     

    1.How long have you been with Hotel Julien Dubuque?  

    About 9 months

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I got into massage therapy because I needed a new direction in my life, and so the journey continues. After 20 years away from my hometown, I moved back to Dubuque, discovered Potosa, fell in love with it, and so here I am.

     

    3. What are you most passionate about professionally?

    I am passionate about providing a healthful and holistic service to the people I work on.

     

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I love to ground myself in nature, either in the woods or on the waters in my canoe.

     

    5. What are some of your favorite things to do in the Dubuque area?

    Visiting historic old shops, fishing, going on walks, and the occasional trip to the casino.

     

    6. What do you love most about Hotel Julien Dubuque?

    The historical atmosphere.

     

    7. What is your personal motto?

    Motion is life, stagnation is death. Always keep moving forward.

     

    8. Describe your typical work day.

    There is usually nothing typical in the work day of a massage therapist.

     

    9. What is your favorite service at Potosa Spa and why?

    I really couldn’t pick a specific service. All provide a healthy benefit(s) in some way.

     

  3. Meet The Team: Lauri Santow

    Name:  Lauri Santow

    Title:  Catering Manager

    Hometown: Chicago, Illinois

     

    1. How long have you been with Hotel Julien Dubuque?  

    It’s almost been a month!

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I have been in the hospitality industry for so many years. Most of my time has been spent on the execution side of the business. Now I have the opportunity to use my food and beverage experience to focus more on the sales and planning aspect.

     

    3. What are you most passionate about professionally?

    I am most passionate about working with and for others that share my commitment to providing the highest level of service.

     

    4. What are you passionate about personally?

    Personal relationships. My family and friends are the most important thing in the world to me!

     

    5. What are some of your favorite things to do in the Dubuque area?

    I like to go to Eagle Point Park.

     

    6. What do you love most about Hotel Julien Dubuque?

    The staff is genuinely friendly and the history of the building…especially Caroline’s story.

     

    7. What is your personal motto?

    Be honest, be kind and be happy!

     

    8. Describe your typical work day.

    Nothing “typical” yet…there’s something new everyday!

     

    9. What is your favorite entrée we serve at Caroline’s Restaurant and why you like it?

    Pork Tenderloin. It is unique and delicious!

     

    10. Please share a go-to fun-fact about yourself.

    I love a psychological thriller.

     

    11. Is there anything else that you’d like to share?

    GO BEARS!!

  4. Meet The Team : Corey Kruser

    Name: Corey Kruser

    Position: Banquet Manager

    Hometown: Dubuque, Iowa

     

    1. How long have you been with Hotel Julien Dubuque? 4 months

     

    2. Please share a little bit about your background: education, interests, activities?

    I am originally from Dubuque and graduated from Senior High School. After high school, I worked at the Grand River Center as an Assistant Facilities Manager for 17 years. Now I am enjoying my time as the Banquet Manager at Hotel Julien. Things I enjoy doing in my free time include kayaking and watching or going to sporting events!

     

    3.What are some of your favorite things to do in the Dubuque area?

    I really enjoy kayaking, going on hikes, swimming, and spending time with my son.

     

    4.What are some of your favorite features on the banquet menu?

    Beef Tenderloin with Bourbon Peppercorn Sauce is definitely my favorite!

     

    5. What do you enjoy most about working banquets?

    My favorite thing about working banquets is the interactions I get to have with the guests. I also really enjoying working in a face paced environment and in banquets you get to do that.

     

    6. Please share a personal motto or quote that you best relate to.

    “The only place success comes before work is in the dictionary” – Vince Lombardi

     

    7. When you’re asked to share something unique about yourself, what go-to fun-fact do you typically respond with?

    I am a hobbyist!

  5. Meet The Team: Michael Henson

    Name:  Michael Henson

    Title:  Executive Chef

    Hometown: Miamisburg, Ohio

     

    1. How long have you been with Hotel Julien Dubuque?

    A little over a month!

     

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I have been in the hospitality industry since the age of 13. I started as a dishwasher and then worked my way through the ranks to start managing kitchens at the age of 18. I have worked in a plethora of restaurants from QSR to fine dining. Most recently I was the Executive Chef at Inspired Madness Inc., an amazing restaurant group in Bozeman, MT.

     

    3. What are you most passionate about professionally?

    I am passionate about from-scratch-cooking with a focus in locally sourced ingredients.

     

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Spending time outdoors in nature. I love to hike, camp, backpack, hunt, canoe, swim, and just about anything that endures enjoy our beautiful forests, rivers, and lakes.

     

    5. What are some of your favorite things to do in the Dubuque area?

    I enjoy hiking in the Mines of Spain and swimming with our pops in the Mighty Mississippi.

     

    6. What do you love most about Hotel Julien Dubuque?

    What I love the most about Hotel Julien is the staff, the history, and the potential to grow professionally here.

     

    7. What is your personal motto?

    Word hard, play hard.

     

    8. Describe your typical work day.

    Just leading the amazing culinary team to create amazing food!

     

    9. What is your favorite entree we serve at Caroline’s Restaurant and why you like it?

    Pork tenderloin because it has a complexity of flavors on a very well balanced plate.

     

    10. Please share a go-to fun-fact about yourself.

    I’m the oldest of 5 kids.

     

    11. Is there anything else that you’d like to share?

    I love food!

  6. Meet The Team : Ben Donovan

    Name:  Ben Donovan

    Position: Sous Chef

    Hometown: Dubuque, IA

     

    1.  How long have you been with Caroline’s Restaurant?  

    5 Months

     

    2. Please share a little bit about your background: education, interests, activities?  

    I was born and raised in Dubuque. I went to Kirkwood Community College for Culinary School. I usually spend my free time with my family, and I enjoy watching NFL football in the fall, going to the shooting range, and taking the kids to do new things.

     

    3. What are some of your favorite things to do in the Dubuque area? 

    I like hiking, hunting, and taking the kids to the pool or park.

     

    4. What are some of your favorite features on the Caroline’s menu?

    The monthly specials. The Salmon Bruschetta is one of my favorites!

     

    5. What do you enjoy most about working at Caroline’s?

    The people and atmosphere! I really enjoy working in a hotel setting.

     

    6. Please share a personal motto or quote that you best relate to.

    If you’re going to do something, do your best, and do it right the first time.

     

    7. When you’re asked to share something unique about yourself, what go-to fun-fact do you typically respond with?

    My Dad’s side of the family is really big — my grandma had 12 children!

     

    8. Is there anything else that you’d like to share? 

    Getting ready to welcome another baby girl to our family this October, we are all very excited!

     

  7. Meet The Team : Rachel Jacobson

    Name:  Rachel Jacobson

    Title:  Corporate Sales Manager

    Hometown: Bridgewater, Iowa

    1.How long have you been with Hotel Julien Dubuque?  

    A little over 2 months!

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I’ve always been a planner; planning my day, my future, my grocery list!  It was just a constant skill that I found so much joy in, so choosing Event Management as a major at Iowa State University was one of the easiest decisions I’ve ever made. From studying a semester at the University of Nevada, Las Vegas to completing various internships in different locations, my love for hospitality only grew.

    After graduating from Iowa State University, I started my career in Wisconsin Dells where I would have a 7-hour drive to my home town which consisted of driving right through Dubuque.  With the glow of the Hotel Julien sign always welcoming me into the city, I would imagine what it would be like to work there someday and now that day is today!

     

    3. What are you most passionate about professionally?

    I am most passionate about helping people feel at home.  Yes, we are a hotel but creating an atmosphere that is welcoming and comforting is a feeling that people remember.

     

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I love re-doing furniture! There’s something special about bringing life back to a classic piece.

     

    5. What are some of your favorite things to do in the Dubuque area?

    My favorite thing is Saturday mornings spent at the Farmer’s Market or watching barges lock through the dam!

     

    6.What do you love most about Hotel Julien Dubuque?

    The atmosphere.  I’ve only been here a couple of months but I feel like I’ve been here for years.  It’s hard to beat that feeling!

     

    7. What is your personal motto?

    Be the person you want to meet.

     

    8.Describe your typical workday.

    There’s no “typical” workday in hospitality, but my favorite part of the day is completing prospecting calls to potential clients.  There’s something about the challenge of trying to build a relationship over the phone or email that lights my fire.  Making a good and memorable first impression is everything and a little nerve-racking too!

     

    9. Please share a go-to fun fact about yourself.

    My mom’s a flight attendant so we would always go on short trips spontaneously like Australia for a weekend and Italy for 3 days!

     

  8. Meet The Team : Abby Palmer

    Name:  Abby Palmer

    Title:  Marketing Manager

    Hometown: Dyersville, Iowa

    1. How long have you been with Hotel Julien Dubuque?  

    2 months

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    Well, I graduated from the University of Northern Iowa this past May in Marketing and Advertising. Once I graduated, I started looking for full-time employment in the Dubuque Area involving Marketing. I’ve always known about Hotel Julien because of my spa getaways with my mom, sister, and niece, so I thought it would be a cool place to apply to, especially since they had a Marketing Manager position open.  So far, it’s been a great opportunity for me and has really been expanding my knowledge of Marketing within the hospitality industry.

    3.What are you most passionate about professionally?

    Professionally, I am passionate about being behind the scenes of projects whether that be an ad piece, a new menu, or anything else I deal with in my job. It’s really fun and gives me a sense of accomplishment seeing a project go through each stage and then finally be put out there for people to see or use.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I would say I am passionate about living my life to the fullest. That being said, I usually spend a free weekend doing everything I can whether that be going to concerts, going out to get food and drinks with friends, checking out the events going around the area, or even binge-watching the occasional Netflix series.

    5. What are some of your favorite things to do in the Dubuque area?

    I really like going out to eat and trying new restaurants. I am a sucker for good deals on drinks and food!

    6. What do you love most about Hotel Julien Dubuque?

    What I love most about Hotel Julien Dubuque is just how welcoming and friendly the staff is. It didn’t take me very long to feel like I was a part of the family here.

    7.What is your personal motto?

    You are the only one who controls your happiness.

    8. Describe your typical work day.

    Each day for me is usually different. However, I typically start my day by responding to emails, then updating all of the social media accounts, and then working on advertising projects or in-house pieces to promote our hotel, spa, restaurant, and lounge.

    9. Please share a go-to fun-fact about yourself.

    I have a twin brother!

  9. Meet the Team : Andrea Adams

    Name:  Andrea Adams

    Title:  Massage Therapist

    Hometown: Platteville, Wisconsin

    1. How long have you been with Hotel Julien Dubuque?  

    9 ½ years

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I had a friend who was in the esthetics program at Capri College when I was studying Massage Therapy. She brought me to Potosa Spa.

    3. What are you most passionate about professionally?

    I am passionate about Naturopathic and Holistic Health. I’m all about the clients overall well being, making their day, and helping them find natural ways to take back their health.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Reading and learning anything I can get my hands on – law of attraction, music, breathing deeper, gardening, etc. I usually spend my free weekends in my garden, on my porch, or going to yoga.

    5. What are some of your favorite things to do in the Dubuque area?

    I really enjoy going to the Farmer’s Market, looking at the scenery of Dubuque, floating at Float ‘n Fly, doing Hot Yoga at B1, going to the massage therapy at Potosa Spa, and also bringing my kids to the public pool.

    6. What do you love most about Hotel Julien Dubuque?

    Hotel Julien is home to me. I love my work, and I love doing it at Potosa Spa!

    7. What is your personal motto?

    Surrender and Begin Again

    8. Describe your typical work day.

    I usually come in, open a treatment room, prepare towels, stock laundry, fill what needs filling, and then provide 4-5 services.

    9. What is your favorite service at Potosa Spa and why?

    Organic Shea Butter Massage. It includes an exfoliating scrub, hot towels, shea butter, wrap, and then a 60 minute massage.

    10. Please share a go-to fun-fact about yourself.

    I never run out of energy. It’s rare whenever I do.

  10. Meet The Team : Stephanie Gilligan

    Name:  Stephanie Gilligan

    Position:  Esthetician

    Hometown: Dubuque, Iowa

    1.  How long have you been with Hotel Julien Dubuque?

    Almost 10 years (Anniversary: August 29th) – Doing esthetics and the front desk here at the spa.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I graduated from Capri College.  Then, I stared working at my sister’s salon and was there for about a year or so.  After that, I started working at Potosa a year after they opened.

    3.What are you most passionate about professionally?

    Making the client happy! People need “me” time, and I want to leave them feeling rejuvenated, relaxed, and calm as well as give them a treatment like they’ve never had before!

    4.What are you passionate about personally? What is your favorite way to spend a free

    weekend?

    I love spending the weekend at the Farmer’s Market, getting to be a vendor with a close friend of mine where we sell our home-made soaps, body scrubs, bath salts, and sprays! Sunday dinners are always a must with my family, too!

    5. What are some of your favorite things to do in the Dubuque area?

    Again, the Farmer’s Market! Also, going to the shops down on the 3rd and 4th street area, and hanging out with my friends and family.

    6. What do you love most about Hotel Julien Dubuque?

    My coworkers! We have a great team at Potosa Spa!

    7. Describe your typical work day.

    I start the day by getting my treatment room ready and getting prepared for any services I have that day.  I make sure everything is stocked, cleaned, and ready to go for the clients.

    8. What is your favorite service at Potosa Spa and why?

    Definitely the Fountain of Youth Facial. You can notice a difference just after the first one! The hydradermabrasion helps with hydration, circulation, and fine lines.

    9. Please share a go-to fun-fact about yourself.

    I make home-made soaps and scrubs!

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