800.798.7098   •   563.556.4200
200 Main Street   •   Dubuque, IA 52001

Category Archive: Uncategorized

  1. Meet The Team : Abby Palmer

    Name:  Abby Palmer

    Title:  Marketing Manager

    Hometown: Dyersville, Iowa

    1. How long have you been with Hotel Julien Dubuque?  

    2 months

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    Well, I graduated from the University of Northern Iowa this past May in Marketing and Advertising. Once I graduated, I started looking for full-time employment in the Dubuque Area involving Marketing. I’ve always known about Hotel Julien because of my spa getaways with my mom, sister, and niece, so I thought it would be a cool place to apply to, especially since they had a Marketing Manager position open.  So far, it’s been a great opportunity for me and has really been expanding my knowledge of Marketing within the hospitality industry.

    3.What are you most passionate about professionally?

    Professionally, I am passionate about being behind the scenes of projects whether that be an ad piece, a new menu, or anything else I deal with in my job. It’s really fun and gives me a sense of accomplishment seeing a project go through each stage and then finally be put out there for people to see or use.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I would say I am passionate about living my life to the fullest. That being said, I usually spend a free weekend doing everything I can whether that be going to concerts, going out to get food and drinks with friends, checking out the events going around the area, or even binge-watching the occasional Netflix series.

    5. What are some of your favorite things to do in the Dubuque area?

    I really like going out to eat and trying new restaurants. I am a sucker for good deals on drinks and food!

    6. What do you love most about Hotel Julien Dubuque?

    What I love most about Hotel Julien Dubuque is just how welcoming and friendly the staff is. It didn’t take me very long to feel like I was a part of the family here.

    7.What is your personal motto?

    You are the only one who controls your happiness.

    8. Describe your typical work day.

    Each day for me is usually different. However, I typically start my day by responding to emails, then updating all of the social media accounts, and then working on advertising projects or in-house pieces to promote our hotel, spa, restaurant, and lounge.

    9. Please share a go-to fun-fact about yourself.

    I have a twin brother!

  2. Meet the Team : Andrea Adams

    Name:  Andrea Adams

    Title:  Massage Therapist

    Hometown: Platteville, Wisconsin

    1. How long have you been with Hotel Julien Dubuque?  

    9 ½ years

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I had a friend who was in the esthetics program at Capri College when I was studying Massage Therapy. She brought me to Potosa Spa.

    3. What are you most passionate about professionally?

    I am passionate about Naturopathic and Holistic Health. I’m all about the clients overall well being, making their day, and helping them find natural ways to take back their health.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Reading and learning anything I can get my hands on – law of attraction, music, breathing deeper, gardening, etc. I usually spend my free weekends in my garden, on my porch, or going to yoga.

    5. What are some of your favorite things to do in the Dubuque area?

    I really enjoy going to the Farmer’s Market, looking at the scenery of Dubuque, floating at Float ‘n Fly, doing Hot Yoga at B1, going to the massage therapy at Potosa Spa, and also bringing my kids to the public pool.

    6. What do you love most about Hotel Julien Dubuque?

    Hotel Julien is home to me. I love my work, and I love doing it at Potosa Spa!

    7. What is your personal motto?

    Surrender and Begin Again

    8. Describe your typical work day.

    I usually come in, open a treatment room, prepare towels, stock laundry, fill what needs filling, and then provide 4-5 services.

    9. What is your favorite service at Potosa Spa and why?

    Organic Shea Butter Massage. It includes an exfoliating scrub, hot towels, shea butter, wrap, and then a 60 minute massage.

    10. Please share a go-to fun-fact about yourself.

    I never run out of energy. It’s rare whenever I do.

  3. Meet The Team : Stephanie Gilligan

    Name:  Stephanie Gilligan

    Position:  Esthetician

    Hometown: Dubuque, Iowa

    1.  How long have you been with Hotel Julien Dubuque?

    Almost 10 years (Anniversary: August 29th) – Doing esthetics and the front desk here at the spa.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I graduated from Capri College.  Then, I stared working at my sister’s salon and was there for about a year or so.  After that, I started working at Potosa a year after they opened.

    3.What are you most passionate about professionally?

    Making the client happy! People need “me” time, and I want to leave them feeling rejuvenated, relaxed, and calm as well as give them a treatment like they’ve never had before!

    4.What are you passionate about personally? What is your favorite way to spend a free

    weekend?

    I love spending the weekend at the Farmer’s Market, getting to be a vendor with a close friend of mine where we sell our home-made soaps, body scrubs, bath salts, and sprays! Sunday dinners are always a must with my family, too!

    5. What are some of your favorite things to do in the Dubuque area?

    Again, the Farmer’s Market! Also, going to the shops down on the 3rd and 4th street area, and hanging out with my friends and family.

    6. What do you love most about Hotel Julien Dubuque?

    My coworkers! We have a great team at Potosa Spa!

    7. Describe your typical work day.

    I start the day by getting my treatment room ready and getting prepared for any services I have that day.  I make sure everything is stocked, cleaned, and ready to go for the clients.

    8. What is your favorite service at Potosa Spa and why?

    Definitely the Fountain of Youth Facial. You can notice a difference just after the first one! The hydradermabrasion helps with hydration, circulation, and fine lines.

    9. Please share a go-to fun-fact about yourself.

    I make home-made soaps and scrubs!

  4. Meet The Team : Chase Lopez

    Name:  Chase Lopez

    Position:  Front Desk Clerk

    Hometown: Born in Sterling IL

    1.  How long have you been with Hotel Julien Dubuque?

    Will be 3 Years in August.

    2. Please share a little bit about your background: education, interests, activities?

    I am Mexican, Italian, and German. I graduated from the University of Dubuque in December 2020 in Sociology with a minor in Criminal Justice. I love helping people out, being there for others, and turning someone’s bad day into a good one. Some big things that I’m always interested in are plants and animals. I love growing plants and being there for animals or learning about them.

    3. What are some of your favorite things to do in the Dubuque area?

    I love to go hiking at the Mines of Spain early in the mornings to be one with nature. When I get the chance to go to the River Museum I would go! I love animals and reading about Dubuque as well.

    4. What do you enjoy most about working at Hotel Julien Dubuque?

    The thing I enjoy the most while working at the Hotel is how close the front desk is with each other and how willing each one of the clerks are to work with each other most of the time. Also, having a great manager who is always willing to work with the front desk if they have school or other jobs.

    5. Please share a personal motto or quote that you best relate to.

    When you wake up in the morning, you are the only person who can choose to either start the morning off good or start it off bad.

    6. When you’re asked to share something unique about yourself, what go-to fun-fact do you typically respond with?

    Some unique things about me is I like to write poems, and I lived through a hurricane.

    7. Is there anything else that you’d like to share?

    No matter how old you are, always make sure you have time to yourself to enjoy life! Also, always keep you head up high and try not to dwell on the past!

  5. Earth Day 2020

    In honor of Earth Day, we’re highlighting some steps that we have taken to lessen our environmental footprint:

    🌎 We utilize geothermal technology for heating and cooling

    🌎 Our reflective roof reduces the amount of energy needed to control the climate of the building

    🌎 Our ultraviolet pool purification system eliminates chlorine byproducts, reduces chemical usage, and dramatically improves water quality

    🌎 The pavers that line our terrace and the flooring throughout Potosa Spa are made of 95% post-consumer recycled materials

    🌎 Low-flow plumbing fixtures throughout the hotel help to conserve water

    🌎 We are a part of the Tesla Motors Destination Charging Network

    🌎 Our team takes pride in our regular recycling efforts

    We hope that you are able to enjoy time outside today and we are looking forward to seeing you again soon!

  6. Meet The Team: Rebecca Rauen

    Name:  Rebecca Rauen

    Title: Massage Therapist

    Hometown: Epworth, IA

    1. How long have you been with Potosa Spa/Hotel Julien Dubuque?

    It will be a year in January that I joined the Potosa Spa team.

    2. What path brought you to Potosa Spa/Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I have always felt a calling to help others feel better. Being visually impaired drew me to the massage field since I could rely on my other senses to be a great therapist. What led me to Potosa Spa was I loved the atmosphere and feeling of relaxation as soon as you walk through the doors. It felt like the right fit for me.

    3. What are you most passionate about professionally?

    What I am passionate about professionally is helping others feel better. I love it when a spa guest leaves feeling better than they did when they came in.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Personally I am passionate about spending time with my family, especially my fiance and our baby. My favorite way to spend my free time is snuggling with my three-month-old baby and guide dog, Tippet.

    5. What are some of your favorite things to do in the Dubuque area?

    One of my favorite things to do in the Dubuque area is fishing.

    6. What do you love most about Potosa Spa/Hotel Julien Dubuque?

    What I love most about Potosa Spa/Hotel Julien Dubuque is the welcoming atmosphere.

    7. What is your personal motto?

    “Believing is seeing – not seeing is believing.”

    8. Describe your typical workday.

    My typical workday includes bringing my guide dog Tippet. She gets to be part of the fun. I typically see guests starting early in the day and stay busy until the end of my shift.

    9. What is your favorite service at Potosa Spa and why you like it?

    My favorite service at Potosa Spa is the Organic Shea Butter Massage. It’s not only relaxing and moisturizing, but fun to do.

    10. Please share a go-to fun-fact about yourself.

    I am getting married next year!

  7. Meet The Team: Becky Stolk

    Name: Becky StolkBecky_Stolk_Meet_The_Team

    Title: Catering Manager

    Hometown: Preston, IA

     

    1. How long have you been with Hotel Julien Dubuque?

    I have been with Hotel Julien Dubuque for the past six years.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I have worked in various positions within the hospitality industry since the age of 16. When I moved to the Dubuque area a few years ago, I knew I wanted to continue my career in the industry. Hotel Julien Dubuque had gone through a renovation a few years prior and I envisioned myself continuing my career there when a position opened up as a Catering Coordinator. Not long after, I was promoted to the Catering Manager.

    3. What are you most passionate about professionally?

    I’m a people person by nature and I’m passionate about helping others, so it’s a natural fit for me professionally to be in this industry.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I love spending time with my family and friends in my free time.

    5. What are some of your favorite things to do in the Dubuque area?

    There are so many things to do in Dubuque, it’s tough to name just a few. Some things I enjoy the most are dining with friends, listening to live music and being on the river during the summer months.

    6. What do you love most about Hotel Julien Dubuque?

    I love walking in every morning to a place that holds so much history and beauty.

    7. What is your personal motto?

    Skip the salad, send me the dessert.

    8. Describe your typical workday.

    My typical day varies from day to day. Somedays I am behind the computer all day detailing upcoming events and others I am spent in our banquet spaces giving tours or having planning sessions with group leaders.

    9. Please share a go-to fun-fact about yourself.

    I love to travel! I hope to make it to Hawaii one day.

  8. Meet the Team: Nicole Dempewolf

    Name:  Nicole Dempewolf
    Title: Weddings and Special Event Manager
    Hometown: Dubuque, IA

    1. How long have you been with Hotel Julien Dubuque? 

    Since February of 2018

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    In 2012, I began my education in hospitality at Kirkwood Community College. Throughout my time in the Culinary and Pastry Program there, I began working in food and beverage at the Kirkwood Hotel. It was there, that I discovered my love for the front of the house and guest interaction. After graduating in 2015, I returned home to Dubuque and took a position at Vinny Vanucchis as the Restaurant Manager. Along with the many other responsibilities of restaurant management, I was responsible for the booking and execution of large events and parties such as holiday parties, tour groups, and rehearsal dinners. Executing these events became my favorite part of the job. In February of 2018, I took the position of Catering Coordinator at Hotel Julien Dubuque to further develop my knowledge of events and catering. Now, after almost a year in the Catering Coordinator position, I am taking all of the previous experience and knowledge I have gained into the Wedding and Special Events Manager position.

    3. What are you most passionate about professionally?

    I am most passionate about our guests. One of the best things about my job is that every day and event is unique. Every couple that I sit down and meet with has a different story to tell and a different vision for their wedding. It is my job to bring that vision to life, and I am excited every time I am there to see the wedding day played out.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    If we are not out and about socializing with friends, watching the Hawkeyes or Bears play, you will most likely find my fiance Lucas and I snuggled up on our couch with our Yellow Lab Lilly, taking turns watching each others favorite movies or reading our favorite books to each other.

    5. What are some of your favorite things to do in the Dubuque area?

    On the weekends, I love visiting the local breweries, wineries, and restaurants with friends. Dubuque has so much to offer and is constantly expanding; I am a firm believer in supporting local businesses!

    6. What do you love most about Hotel Julien Dubuque?

    What I most love about Hotel Julien Dubuque is how absolutely beautiful it is. The hotel offers a unique opportunity to take a step back in history and take advantage of the historic charm that is no longer visible in modern design. The hotel has a way of making every guest feel like they are part of something special.

    7. What is your personal motto?

    “Whatever you are, be a good one.”

    8. Describe your typical work day.

    I spend most of the morning and afternoon reaching out to our Hotel Julien Dubuque Brides and Grooms; answering questions, giving suggestions, and detailing and planning the wedding day.

    The later portion of my day is used for looking for and working on new ideas to constantly improve on making our weddings flawless. As most of our couples know, “I never like to say no.” There is always a way to make someone’s dream wedding happen.

    Most importantly, I like to keep my schedule open. I keep my calendar busy with tours, menu tastings, and planning sessions as well, so making myself available most days and times makes wedding planning that much easier for our couples.

    9. Please share a go-to fun-fact about yourself.

    I have the privilege of being a Hotel Julien Dubuque bride. My fiance Lucas and I will be getting married at the hotel this December.

     

  9. Meet The Team: Sara Tenney

    Sara_Tenney_Front_Office_Manager

    Name:  Sara Tenney
    Title: Front Office Manager
    Hometown: Cedar Falls, IA

    1. How long have you been with Hotel Julien Dubuque?   

    Eight fabulous years!

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I worked at the Julien Inn in Sales several years back!  Our focus at that time was to bring additional tourism to Dubuque.  I attended many trade shows with the Dubuque Area Chamber of Commerce, Robert’s River Rides and the Dubuque Greyhound Park in a joint effort to bring tourists to our city! These were exciting and formative years for Dubuque tourism!  After spending several years at home raising my kids, I saw the hotel remodeled and opened as Hotel Julien Dubuque! I couldn’t help myself!  I wanted to return!

    3. What are you most passionate about professionally?

    Working with wonderful guests, clients and staff! 

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    My husband and I have five children, one granddaughter and a sweet little dog too!  We enjoy any time we can spend with our children and granddaughter! We like taking day trips, dining out, cooking in, wineries, reading, browsing in book stores, and exploring new places!  An adventure away for a few days is always fun too!

    5. What are some of your favorite things to do in the Dubuque area?

    I love the arts.  I attend music events, art shows and theater every chance I get!  Dubuque has amazing talent!

    6. What do you love most about Hotel Julien Dubuque?

    Working in such an elegant, historic building! 

    7. What is your personal motto?

    “The trouble is, you think you have time.” 

    8. Describe your typical work day.

    Part of why I love my job is because I don’t have a “typical work day”!  Much of my day is spent making sure we are meeting/exceeding our guest requests.  I also work through emails, billing, schedules, invoices, commissions, etc. 

    9. Please share a go-to fun-fact about yourself.

    I am a bit of a dare devil! I like heights and challenge myself any chance I get! 

    10. Is there anything else that you would like to share?

    Come experience Hotel Julien Dubuque! Contact me with your lodging needs!  I would be happy to help make your experience one to remember!

  10. Meet The Team: Lisa Conner

    Name:  Lisa Conner
    Title: Assistant Manager of Caroline’s Restaurant
    Hometown: Dubuque, IA

    1. How long have you been with Hotel Julien Dubuque?   

    About two and a half years. I started in September of 2016.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I have been in the restaurant business for most of my adult life, starting at Olive Garden in 2002, as a server.  While I was at Olive Garden, I served and later became a bartender and then a certified trainer for servers as well as bartenders and service professional.  I wanted more professionally and unfortunately, wasn’t able to achieve that with Olive Garden.  I saw a job posting for a Supervisor position with Caroline’s and immediately applied! Since then, I have been a server, lead server, supervisor and now the Assistant Manager.


    3. What are you most passionate about professionally?

    I really enjoy the service industry, whether it’s talking to guests, helping servers and hosts to make sure they’re giving great service, or running the restaurant in the most efficient way possible.  I like knowing what’s going on at all times and I get very excited about checklists and cleaning parties, as the team will tell you!

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I have a son named Mak who just turned one, and he is my favorite thing about life.  I don’t get too many weekends off in this industry, but when I do have time off, I am always spending it with him and my boyfriend.  When I have the time, I get into projects such as refinishing old furniture.

    5. What are some of your favorite things to do in the Dubuque area?

    I like to be outside, especially during the summer.  I enjoy outdoor concerts and festivals downtown. If I get the chance, I like to be on the river, canoeing and camping.

    6. What do you love most about Hotel Julien Dubuque?

    I love the history of the hotel and the elegance.  It’s always beautiful, especially at Christmas time!

    7. What is your personal motto?

    The road to success is always under construction!

    8. Describe your typical work day.

    I spend most of my day helping servers by running hot food out to their tables, answering questions and chatting with their guests.  I am always a helping hand for them.  I also do the scheduling and have some administrative duties in the office after the breakfast and lunch rushes.

    9. Please share a go-to fun-fact about yourself.

    Organizing things either at home or at work really gets my blood pumping, I don’t know why, but it makes me really happy!


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