800.798.7098   •   563.556.4200
200 Main Street   •   Dubuque, IA 52001

Category Archive: Uncategorized

  1. Earth Day 2020

    In honor of Earth Day, we’re highlighting some steps that we have taken to lessen our environmental footprint:

    🌎 We utilize geothermal technology for heating and cooling

    🌎 Our reflective roof reduces the amount of energy needed to control the climate of the building

    🌎 Our ultraviolet pool purification system eliminates chlorine byproducts, reduces chemical usage, and dramatically improves water quality

    🌎 The pavers that line our terrace and the flooring throughout Potosa Spa are made of 95% post-consumer recycled materials

    🌎 Low-flow plumbing fixtures throughout the hotel help to conserve water

    🌎 We are a part of the Tesla Motors Destination Charging Network

    🌎 Our team takes pride in our regular recycling efforts

    We hope that you are able to enjoy time outside today and we are looking forward to seeing you again soon!

  2. Meet The Team: Rebecca Rauen

    Name:  Rebecca Rauen

    Title: Massage Therapist

    Hometown: Epworth, IA

    1. How long have you been with Potosa Spa/Hotel Julien Dubuque?

    It will be a year in January that I joined the Potosa Spa team.

    2. What path brought you to Potosa Spa/Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I have always felt a calling to help others feel better. Being visually impaired drew me to the massage field since I could rely on my other senses to be a great therapist. What led me to Potosa Spa was I loved the atmosphere and feeling of relaxation as soon as you walk through the doors. It felt like the right fit for me.

    3. What are you most passionate about professionally?

    What I am passionate about professionally is helping others feel better. I love it when a spa guest leaves feeling better than they did when they came in.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Personally I am passionate about spending time with my family, especially my fiance and our baby. My favorite way to spend my free time is snuggling with my three-month-old baby and guide dog, Tippet.

    5. What are some of your favorite things to do in the Dubuque area?

    One of my favorite things to do in the Dubuque area is fishing.

    6. What do you love most about Potosa Spa/Hotel Julien Dubuque?

    What I love most about Potosa Spa/Hotel Julien Dubuque is the welcoming atmosphere.

    7. What is your personal motto?

    “Believing is seeing – not seeing is believing.”

    8. Describe your typical workday.

    My typical workday includes bringing my guide dog Tippet. She gets to be part of the fun. I typically see guests starting early in the day and stay busy until the end of my shift.

    9. What is your favorite service at Potosa Spa and why you like it?

    My favorite service at Potosa Spa is the Organic Shea Butter Massage. It’s not only relaxing and moisturizing, but fun to do.

    10. Please share a go-to fun-fact about yourself.

    I am getting married next year!

  3. Meet The Team: Becky Stolk

    Name: Becky StolkBecky_Stolk_Meet_The_Team

    Title: Catering Manager

    Hometown: Preston, IA

     

    1. How long have you been with Hotel Julien Dubuque?

    I have been with Hotel Julien Dubuque for the past six years.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I have worked in various positions within the hospitality industry since the age of 16. When I moved to the Dubuque area a few years ago, I knew I wanted to continue my career in the industry. Hotel Julien Dubuque had gone through a renovation a few years prior and I envisioned myself continuing my career there when a position opened up as a Catering Coordinator. Not long after, I was promoted to the Catering Manager.

    3. What are you most passionate about professionally?

    I’m a people person by nature and I’m passionate about helping others, so it’s a natural fit for me professionally to be in this industry.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I love spending time with my family and friends in my free time.

    5. What are some of your favorite things to do in the Dubuque area?

    There are so many things to do in Dubuque, it’s tough to name just a few. Some things I enjoy the most are dining with friends, listening to live music and being on the river during the summer months.

    6. What do you love most about Hotel Julien Dubuque?

    I love walking in every morning to a place that holds so much history and beauty.

    7. What is your personal motto?

    Skip the salad, send me the dessert.

    8. Describe your typical workday.

    My typical day varies from day to day. Somedays I am behind the computer all day detailing upcoming events and others I am spent in our banquet spaces giving tours or having planning sessions with group leaders.

    9. Please share a go-to fun-fact about yourself.

    I love to travel! I hope to make it to Hawaii one day.

  4. Meet the Team: Nicole Dempewolf

    Name:  Nicole Dempewolf
    Title: Weddings and Special Event Manager
    Hometown: Dubuque, IA

    1. How long have you been with Hotel Julien Dubuque? 

    Since February of 2018

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    In 2012, I began my education in hospitality at Kirkwood Community College. Throughout my time in the Culinary and Pastry Program there, I began working in food and beverage at the Kirkwood Hotel. It was there, that I discovered my love for the front of the house and guest interaction. After graduating in 2015, I returned home to Dubuque and took a position at Vinny Vanucchis as the Restaurant Manager. Along with the many other responsibilities of restaurant management, I was responsible for the booking and execution of large events and parties such as holiday parties, tour groups, and rehearsal dinners. Executing these events became my favorite part of the job. In February of 2018, I took the position of Catering Coordinator at Hotel Julien Dubuque to further develop my knowledge of events and catering. Now, after almost a year in the Catering Coordinator position, I am taking all of the previous experience and knowledge I have gained into the Wedding and Special Events Manager position.

    3. What are you most passionate about professionally?

    I am most passionate about our guests. One of the best things about my job is that every day and event is unique. Every couple that I sit down and meet with has a different story to tell and a different vision for their wedding. It is my job to bring that vision to life, and I am excited every time I am there to see the wedding day played out.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    If we are not out and about socializing with friends, watching the Hawkeyes or Bears play, you will most likely find my fiance Lucas and I snuggled up on our couch with our Yellow Lab Lilly, taking turns watching each others favorite movies or reading our favorite books to each other.

    5. What are some of your favorite things to do in the Dubuque area?

    On the weekends, I love visiting the local breweries, wineries, and restaurants with friends. Dubuque has so much to offer and is constantly expanding; I am a firm believer in supporting local businesses!

    6. What do you love most about Hotel Julien Dubuque?

    What I most love about Hotel Julien Dubuque is how absolutely beautiful it is. The hotel offers a unique opportunity to take a step back in history and take advantage of the historic charm that is no longer visible in modern design. The hotel has a way of making every guest feel like they are part of something special.

    7. What is your personal motto?

    “Whatever you are, be a good one.”

    8. Describe your typical work day.

    I spend most of the morning and afternoon reaching out to our Hotel Julien Dubuque Brides and Grooms; answering questions, giving suggestions, and detailing and planning the wedding day.

    The later portion of my day is used for looking for and working on new ideas to constantly improve on making our weddings flawless. As most of our couples know, “I never like to say no.” There is always a way to make someone’s dream wedding happen.

    Most importantly, I like to keep my schedule open. I keep my calendar busy with tours, menu tastings, and planning sessions as well, so making myself available most days and times makes wedding planning that much easier for our couples.

    9. Please share a go-to fun-fact about yourself.

    I have the privilege of being a Hotel Julien Dubuque bride. My fiance Lucas and I will be getting married at the hotel this December.

     

  5. Meet The Team: Sara Tenney

    Sara_Tenney_Front_Office_Manager

    Name:  Sara Tenney
    Title: Front Office Manager
    Hometown: Cedar Falls, IA

    1. How long have you been with Hotel Julien Dubuque?   

    Eight fabulous years!

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I worked at the Julien Inn in Sales several years back!  Our focus at that time was to bring additional tourism to Dubuque.  I attended many trade shows with the Dubuque Area Chamber of Commerce, Robert’s River Rides and the Dubuque Greyhound Park in a joint effort to bring tourists to our city! These were exciting and formative years for Dubuque tourism!  After spending several years at home raising my kids, I saw the hotel remodeled and opened as Hotel Julien Dubuque! I couldn’t help myself!  I wanted to return!

    3. What are you most passionate about professionally?

    Working with wonderful guests, clients and staff! 

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    My husband and I have five children, one granddaughter and a sweet little dog too!  We enjoy any time we can spend with our children and granddaughter! We like taking day trips, dining out, cooking in, wineries, reading, browsing in book stores, and exploring new places!  An adventure away for a few days is always fun too!

    5. What are some of your favorite things to do in the Dubuque area?

    I love the arts.  I attend music events, art shows and theater every chance I get!  Dubuque has amazing talent!

    6. What do you love most about Hotel Julien Dubuque?

    Working in such an elegant, historic building! 

    7. What is your personal motto?

    “The trouble is, you think you have time.” 

    8. Describe your typical work day.

    Part of why I love my job is because I don’t have a “typical work day”!  Much of my day is spent making sure we are meeting/exceeding our guest requests.  I also work through emails, billing, schedules, invoices, commissions, etc. 

    9. Please share a go-to fun-fact about yourself.

    I am a bit of a dare devil! I like heights and challenge myself any chance I get! 

    10. Is there anything else that you would like to share?

    Come experience Hotel Julien Dubuque! Contact me with your lodging needs!  I would be happy to help make your experience one to remember!

  6. Meet The Team: Lisa Conner

    Name:  Lisa Conner
    Title: Assistant Manager of Caroline’s Restaurant
    Hometown: Dubuque, IA

    1. How long have you been with Hotel Julien Dubuque?   

    About two and a half years. I started in September of 2016.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    I have been in the restaurant business for most of my adult life, starting at Olive Garden in 2002, as a server.  While I was at Olive Garden, I served and later became a bartender and then a certified trainer for servers as well as bartenders and service professional.  I wanted more professionally and unfortunately, wasn’t able to achieve that with Olive Garden.  I saw a job posting for a Supervisor position with Caroline’s and immediately applied! Since then, I have been a server, lead server, supervisor and now the Assistant Manager.


    3. What are you most passionate about professionally?

    I really enjoy the service industry, whether it’s talking to guests, helping servers and hosts to make sure they’re giving great service, or running the restaurant in the most efficient way possible.  I like knowing what’s going on at all times and I get very excited about checklists and cleaning parties, as the team will tell you!

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I have a son named Mak who just turned one, and he is my favorite thing about life.  I don’t get too many weekends off in this industry, but when I do have time off, I am always spending it with him and my boyfriend.  When I have the time, I get into projects such as refinishing old furniture.

    5. What are some of your favorite things to do in the Dubuque area?

    I like to be outside, especially during the summer.  I enjoy outdoor concerts and festivals downtown. If I get the chance, I like to be on the river, canoeing and camping.

    6. What do you love most about Hotel Julien Dubuque?

    I love the history of the hotel and the elegance.  It’s always beautiful, especially at Christmas time!

    7. What is your personal motto?

    The road to success is always under construction!

    8. Describe your typical work day.

    I spend most of my day helping servers by running hot food out to their tables, answering questions and chatting with their guests.  I am always a helping hand for them.  I also do the scheduling and have some administrative duties in the office after the breakfast and lunch rushes.

    9. Please share a go-to fun-fact about yourself.

    Organizing things either at home or at work really gets my blood pumping, I don’t know why, but it makes me really happy!


  7. Meet The Team : Dwight Hopfauf

    Dwight_Hopfauf_Meet_The_Team

    Name: Dwight Hopfauf
    Title: General Manager

    1. How long have you been with Hotel Julien Dubuque?   

    It will be seven terrific years in September of 2019.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    My first love really is medicine, so one needs to associate medicine to hospitals, and then hospitals to hotels, then hotels to hospitality, and there you are, both are about taking care of people, thus the career path.

    3. What are you most passionate about professionally?

    Creating the feeling for the guests that they are in the right place, at the right time, all the time. Shock and awe experiences!

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    With my family, my bride Lynn, and my two teenagers, Mackenzie and Jacob, though free weekends are hard to come by in this industry.

    5. What are some of your favorite things to do in the Dubuque area?

    Everyone needs to ride the Fenelon Place Elevator, sit in the bleachers at the Field of Dreams, enjoy a great dinner at Caroline’s Restaurant, and ordering a burger and a beer at Paul’s Tavern.

    6. What do you love most about Hotel Julien Dubuque?

    It is an absolutely beautiful old grand dame of hotel of the past, rich in history, whispered secrets behind every door, and appointed amenities that provide a really warm sense of arrival at every turn, though “my most loved about Hotel Julien Dubuque” is the staff that work here tirelessly hard each and every day to fulfill our #1 Vision of “Create the feeling for the guests that they are in the right place, at the right time, all the time!”

    7. As a leader, what strategies do you implement to keep your team motivated and energized?

    We need to be getting better faster than our competition or we are only getting further behind. Create the environment for each other so in the morning, afternoon, or evening, we wake up and shout “I get to go to work today! I get to go to work today at Hotel Julien Dubuque!”

    7. What is your personal motto?

    I don’t have just one, so I will share a few that I work at: “Seek first to understand, then to be understood”, “Address everything and leave nothing to chance.”, “Schedule everything, and you will have much more time to be spontaneous.” and to always express “Thanks for coming to work today!”

  8. Meet The Team: Margaret O’Reilly


    Name:  Margaret O’Reilly
    Title:  Sales Manager
    Hometown: Lansing, Michigan
    LinkedIn profile: linkedin.com/in/margaretoreilly20

    1. How long have you been with Hotel Julien Dubuque?   

    Since October 2018

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry.

    My love for the hospitality industry started when I was in high school. I was constantly planning things for my friends and I to do, or planning events for the school. I am lucky to say that I knew pretty early on what path I wanted to explore for a career. It also helped that I had one of the best hospitality programs in the country right in my backyard. I studied Hospitality Business at Michigan State University. Having a job while in school wasn’t just encouraged, it was required. I constantly had multiple jobs and was heavily involved with the hospitality school. I was dedicated to learning as much as possible about the industry. Some of my favorite experiences were when I was a wedding coordinator, when I was the event design director for the hospitality school’s annual auction, and when I worked at the arena that Michigan State played basketball. Once I graduated college, I accepted a job with Eagle Ridge Resort and Spa out in Galena, IL. I was their corporate event planner for about two and a half years before joining the team here!

    3. What are you most passionate about professionally?

    That’s a hard one! I tend to be very passionate about a lot of different things professionally. I think the number one passion I have is helping people have a great experience. I enjoy being the one people come to with requests, but also when they need help fixing a problem. There’s nothing like having a guest leave the hotel after a successful stay or a successful event with us. I also have a deep passion for customer service, I am very customer service minded and that doesn’t shut off when I walk out the door. I think the last very important passion is learning. I believe that you should always be learning how to be better in your profession, and learn how the industry is change.  

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I love traveling, exploring new restaurants, hanging out with friends, and sports. I like to spend my weekends traveling to different locations, hanging out with friends here and in different cities.  

    5. What are some of your favorite things to do in the Dubuque area?

    I am really enjoying all the new restaurants that have popped up in the last year. I love going to dinner and drinks with my friends.

    6. What do you love most about Hotel Julien Dubuque?

    I love the atmosphere and the rich history of this hotel. There are so many different unique stories that are so fun to talk about with people.

    7. What is your personal motto?

    I have two. “Be the change in the world you wish to see” and “A dream without a goal is just a wish.”

    8.  Describe your typical work day.

    My day is usually different from day to day. I spend a lot of my time responding to emails or on the phone with clients or potential clients. With the new position I have spent time reaching out to clients to introduce myself and letting them know I can help assist them going forward. I will have potential clients reach out to me for more information so I will draft up a proposal for them. I also will have clients reach out to me knowing they want to book so I will draft contracts for them.  I talk to multiple people regularly so it is very important for me to stay organized. When I am not talking with clients I am attending a lot of community events. I think it is important as a hotel to constantly have an ambassador in the community, getting to know the community.  

    9. Please share a go-to fun-fact about yourself.

    I won best dancer when I was a senior in high school.

    10. Is there anything else that you’d like to share?

    Have family, friends, or a client you’re trying to impress? Bring them to the Hotel Julien! Now you know who to call when you have any group lodging and meeting requests!

  9. Meet The Team: Sam Feehan

    Name:  Sam Feehan     Sam Feehan Meet The Team

    Title: Chief Engineer        

    Hometown: Dubuque, Iowa      

    How long have you been with Hotel Julien Dubuque? 14 years  

    What path brought you to Hotel Julien Dubuque?
    Please share a little bit about your professional background and what led you to this industry.
    I started working for the hotel prior to the remodel as a busboy in the restaurant when I was 14 years old. Over the years, I have worked in various departments from kitchen, banquet, bar to maintenance.    

    What are you most passionate about professionally?  I strive to provide the best service possible to all who enter the property.    

    What are you passionate about personally? What is your favorite way to spend a free weekend? My passion is woodworking, but I also enjoy spending a free weekend with my wife and two kids camping or going out of town.  

    What are some of your favorite things to do in the Dubuque area? Boating, fishing, camping, hiking, and anything outdoors.      

    What do you love most about Hotel Julien Dubuque? The property overall, this hotel is not a run of the mill hotel. The owners took the time to develop a property that will continue to stand the test of time. The amount of restoration to restore it back to it original grandeur is truly remarkable.

    What is your personal motto? Learn something new everyday.

    Describe your typical work day. My day starts at 7am with a brief walk through of the property to check the systems and operations within the hotel, making note of problems that may have developed. After that is completed, I begin with repairs, routine preventive maintenance, and projects that maintenance is working on. I run shuttles to and from the airport and port of Dubuque. At times, I will be requested to assist banquet groups with audio visual in the banquet rooms. The Maintenance Department is always moving to assist guests and to keep the hotel rooms and the outlets in top condition.

    Please share a go-to fun-fact about yourself. My daughter looks exactly like me when I was 3.

    Is there anything else that you’d like to share? Go Cowboys  

  10. Meet The Team: Chef Jason Culbertson

    Chef Jason Culbertson Meet the TeamName: Jason Culbertson

    Title: Executive Chef

    Hometown: Dubuque, IA

    How long have you been with Hotel Julien Dubuque? Three years this Fall

    What path brought you to Hotel Julien Dubuque? I began my journey in the culinary arts as a busboy in a restaurant. Eventually I would make my way into the kitchen and worked my way up to management. I felt if I wanted to grow in this industry, I would need to attend culinary school. So in 2005, I enrolled in Le Cordon Blue Culinary School in Minneapolis. While there, I began working at Bearpath Country Club in the Twin Cities. I moved back to the Tri-States to open Potosi Brewing Co. Restaurant and managed the Holiday Gardens Event Center in Potosi, WI. From there, I left to open Woodfire Grille where I stayed until three years ago this fall, when I joined Hotel Julien Dubuque as Executive Chef.

    What are you most passionate about professionally? My passion derives from customer reactions when you take fresh local ingredients and turn them into flavorful works of art that exceed guest expectations.

    What are you passionate about personally? What is your favorite way to spend a free weekend? I was blessed with two beautiful daughters, so when I’m not working, I’m spending time with them. My secondary hobbies include bow hunting any and everything!

    What are some of your favorite things to do in the Dubuque area? Spending time outdoors, whether it is hunting for sheds, morels or just in nature.

    What do you love most about Hotel Julien Dubuque? I love the balance between historic charm and modern refinement.

    What is your personal motto? It’s better to be a lion for a day, than a sheep for all your life.

    Describe your typical work day: It really varies day-to-day and based on business. I could be doing breakfast service one day and dinner service the next. No day is truly the same.

    Please share a go-to fun-fact about yourself. I’m red/green color blind.

    Is there anything else that you’d like to share? Stop in and try out our NEW Dinner menu at Caroline’s Restaurant!