800.798.7098   •   563.556.4200
200 Main Street   •   Dubuque, IA 52001

Category Archive: Meet The Team

  1. Meet The Team: Eryn Wernimont

    Name: Eryn WernimontEryn_Wernimont_Meet_The_Team

    Title: Cosmetologist/Wellness Coordinator

    Hometown: Dubuque, IA

    1. How long have you been with Potosa Spa/Hotel Julien Dubuque?

    I have been with Potosa Spa/Hotel Julien Dubuque for just over a year.

    2. What path brought you to Potosa Spa/Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    As a cosmetology student, I toured Potosa Spa as part of one of my classes. I really connected with the spa and knew this was where I wanted to be.

    3. What are you most passionate about professionally?

    I’m passionate about providing exceptional, creative and relaxing services for all of my guests.

    4. What are you passionate about personally?

    Personally, I am passionate about all forms of art, being kind to others and that person others can count on.

    5. What are some of your favorite things to do in the Dubuque area? What is your favorite way to spend a free weekend?

    I love going to movies with my husband or having dinner and playing games with friends and family.

    6. What do you love most about Potosa Spa/Hotel Julien Dubuque?

    What I love about Potosa Spa/Hotel Julien Dubuque are my co-workers of course! I also love the history the hotel brings to Dubuque.

    7. What is your personal motto?

    “Be kind and always give your best.”

    8. Describe your typical workday.

    The great thing about my job is I don’t have a “typical workday” as a cosmetologist. I get a wide variety of appointments and my days don’t all look the same.

    9. What is your favorite service at Potosa Spa?

    My two favorite services at Potosa Spa are the Spa Pedicure and Beyond Bliss Facial. Both services are not only luxurious but relaxing for both the guest and the provider.

    10. Please share a go-to fun-fact about yourself.

    There isn’t anything I wouldn’t do to see a live musical theatre performance. It’s definitely my favorite form of entertainment.

  2. Meet The Team : Joe Ogelsby

    Name: Joe OgelsbyJoe_Ogelsby_Meet_The_Team

    Title: Banquet Captain

    Hometown: Dubuque, IA

    1. How long have you been with Hotel Julien Dubuque?

    I have currently been with the Hotel Julien Dubuque for 4 months. I previously worked here from 1994- 1996.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I have about 30 years of experience in the food and beverage industry.

    3. What are you most passionate about professionally?

    I have a passion to serve the public. I get the satisfaction of knowing that I gave a 100% effort which leads to the great guest experience.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    When I have a free weekend, I enjoy watching movies, listening to music, and spending time with my two children. My children astonish me every day.

    5. What are some of your favorite things to do in the Dubuque area?

    My favorite things to do in Dubuque are outdoor events during the summertime, such as concerts, walking on the riverwalk,  kayaking, grilling, and dining at local restaurants.

    6. What do you love most about Hotel Julien Dubuque?

    The history and background of the Hotel Julien Dubuque are astonishing and quite interesting. I also do love my co-workers and they are great at what they do.

    7. What is your personal motto?

    “Live each day as if it were your last” or “Do it right the first time, so you don’t have to do it again.”

    8. Describe your typical workday.

    My typical day is viewed as managing the other banquet staff trying to make sure that everything is complete while not overlooking any detail.

    9. Please share a go-to fun-fact about yourself.

    I am very quick-witted and sarcastic. I am a huge fan of the Star Wars films. Lastly, I have never had an illness.

     

  3. Meet The Team : Emily Montgomery

    Name: Emily MontgomeryEmily_Montgomery_Meet_The_Team

    Title: Front Desk Associate

    Hometown: Dubuque, IA

    1. How long have you been with Hotel Julien Dubuque?

    I have been an employee at the Hotel Julien Dubuque for eight months.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I was working in retail and needed a change. I applied for multiple positions at the hotel, and when I came in for my interview I was impressed by the friendly staff. That is when I knew this is where I wanted to be.

    3. What are you most passionate about professionally?

    I am passionate about making others happy and making sure that I provide the best customer service to our guests.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I like spending time with my family or friends and just sitting at home reading a good book.

    5. What are some of your favorite things to do in the Dubuque area?

    I enjoy going to the Fenlon Place Elevator and going to the arboretum in the fall to see the leaves change color.

    6. What do you love most about Hotel Julien Dubuque?

    I love the friendly atmosphere our guests and employees provide.

    7. What is your personal motto?

    Omnia Paratus or “Alway Ready”.

    8. Describe your typical workday.

    On a typical workday, I will answer phone calls, make reservations, give guest directions, and check guests in and out.

    9. Please share a go-to fun-fact about yourself.

    I am really good at Harry Potter trivia.

    10. Is there anything else that you’d like to share?

    I lived in Bowling Green, Kentucky about a year ago.

  4. Meet The Team : John Hertz

    Name: John HertzJohn_Hertz_Meet_The_Team

    Title: Front Desk Shift Lead

    Hometown: Warrenville, IL

    1. How long have you been with Hotel Julien Dubuque?

    I have been with Hotel Julien Dubuque for over two years.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I’ve had a family member and a few college friends work at the Hotel Julien Dubuque.  They recommended I apply for a position at the Front Desk.

    3. What are you most passionate about professionally?

    I am currently in college for business administration and I have a strong passion for marketing and human resources.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I enjoy watching and playing most sports, reading history books, and spending time with my wife.

    5. What are some of your favorite things to do in the Dubuque area?

    The restaurants in Dubuque are amazing. It’s fun to visit them with friends and family. Also, I really enjoy catching a Dubuque Fighting Saints hockey game.

    6. What do you love most about Hotel Julien Dubuque?

    I really love the atmosphere of the Hotel Julien Dubuque. All the employees are really caring and plenty of them have turned into great friends.

    7. What is your personal motto?

    “Don’t get so busy making a living that you forgot to make a life.”

    8. Describe your typical workday.

    My typical day includes checking in guests, answering phone calls, and making sure that every guest’s request is met with satisfaction.

    9. Please share a go-to fun-fact about yourself.

    I played competitive baseball for 14 years.

    10. Is there anything else that you’d like to share?

    I am currently in college and will graduate with a bachelor’s degree in business administration, biblical theology, and an associates’ degree in K-12 education and history.

  5. Meet The Team : Thomas Jarvis

    Name: Thomas JarvisThomas_Jarvis_Meet_The_Team

    Title: Host at Caroline’s Restaurant

    Hometown: Highland, CA

    1. How long have you been with Hotel Julien Dubuque?

    I have been at Caroline’s Restaurant/Hotel Julien Dubuque for the past two years.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I really enjoy the hospitality industry. My two sisters, Jamie and Jen who also work at Caroline’s, recommended this position to me when it became available. Given my past experience in the food industry and love for hospitality, it was a natural fit.

    3. What are you most passionate about professionally?

    Professionally, I have a passion for helping people and being kind to others.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Personally, I’m passionate about spending time with my family. On my days off, I enjoy watching movies, and fishing.

    5. What are some of your favorite things to do in the Dubuque area?

    I love to fish in the Dubuque area.

    6. What do you love most about Hotel Julien Dubuque?

    The history of the hotel is amazing and I really enjoy the people that I work with.

    7. What is your personal motto?

    “We are all a work in process.”

    8. Describe your typical workday.

    I spend the day seating guest, cleaning tables, answering phone calls, taking reservations, and take up room service orders.

    9. Please share a go-to fun-fact about yourself.

    I recently just got engaged.

    10. What is your favorite menu selection at Caroline’s?

    My favorite dish is the Julien Club because it is a great tasting sandwich.

  6. Meet The Team : Timofey Khmelev

    Timofey_Khmelev_Meet_The_TeamName: Timofey Khmelev

    Title: Front Desk Associate

    Hometown: Boiling Springs, SC

    1. How long have you been with Hotel Julien Dubuque?

    I have been with Hotel Julien Dubuque for just over a year.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I have always enjoyed working with people and working in the hospitality industry is a great way to use those skills daily.

    3. What are you most passionate about professionally?

    Professionally, I am passionate about guest satisfaction and always trying to do my best even when things get difficult.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    I’m passionate about personal growth. I always try to better myself through the new things I learn every day. My favorite thing to do on the weekend is to hang out with friends and explore surrounding cities.

    5. What are some of your favorite things to do in the Dubuque area?

    Some of my favorite things to do in Dubuque are hiking in the Mines of Spain, walk around downtown and visiting the many great restaurants in the area.

    6. What do you love most about Hotel Julien Dubuque?

    What I love most about Hotel Julien Dubuque is the environment. Everyone here treats one another like family and I can always be myself.

    7. What is your personal motto?

    “Be yourself. Everyone else is already taken.”

    8. Describe your typical workday.

    My typical day includes checking in hotel guests, answering phones and handling guests requests.

    9. Please share a go-to fun-fact about yourself.

    I can speak fluent Russian.

    10. Is there anything else that you’d like to share?

    I am an aspiring pilot and attend college at two universities.

  7. Meet The Team: Heather Miller

    Name: Heather MillerHeather_Miller_Meet_The_Team_Potosa_Spa

    Title: Lead Wellness Coordinator

    Hometown: Dubuque, IA

    1. How long have you been with Potosa Spa/Hotel Julien Dubuque?

    I have been with Potosa Spa for the past three years.

    2. What path brought you to Potosa Spa/Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I always wanted to work in the spa industry and when a position opened up for a part-time Wellness Coordinator, I applied and got the job. Recently, I was promoted to Lead Wellness Coordinator.

    3. What are you most passionate about professionally?

    Professionally, I am passionate about the hospitality industry. I enjoy making guests feel comfortable and welcomed when they are here.

    4. What are you passionate about personally?

    Personally, I am passionate about dancing.

    5. What is your favorite way to spend a free weekend?

    My favorite way to spend a free weekend is with my husband and daughter Evelyn.

    6. What are some of your favorite things to do in the Dubuque area?

    My favorite thing to do in the Dubuque area is shop.

    7. What do you love most about Potosa Spa/Hotel Julien Dubuque?

    What I love most about Posotsa Spa/Hotel Julien Dubuque are the relaxing atmosphere and my co-workers.

    8. What is your personal motto?

    “You only live once.”

    9. Describe your typical workday.

    My typical day includes giving guests the best experience while they are here and making sure things run smoothly for them and our associates.

    10. What is your favorite service at Potosa Spa and why you like it?

    My favorite service at Potosa Spa is the 60-minute Potosa Massage. It’s like hitting the reset button on your mind and body.

    11. Please share a go-to fun-fact about yourself.

    I can do the splits!

  8. Meet The Team: Chris Donofrio

    Name: Chris DonofrioChris_Donofrio_Meet_The_team_Potosa_Spa

    Title: Licensed Massage Therapist

    Hometown: Ventura, CA

    1. How long have you been with Potosa Spa/Hotel Julien Dubuque?

    I joined the Potosa Spa team this past December.

    2. What path brought you to Potosa Spa/Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    My family and I recently moved to Dubuque for my wife to attend seminary school. What brought me to Potosa Spa was the opportunity I have to help others using my background in sports, as well as corrective and neuromuscular therapy. This allows me to help people from all walks of life.

    3. What are you most passionate about professionally?

    Professionally I am passionate about working with athletes and pain management.

    4. What are you passionate about personally?

    I am passionate about being a positive role model in the community.

    5. What is your favorite way to spend a free weekend?

    Some of my favorite ways to spend a free weekend are traveling or hanging out with friends and family.

    6. What are some of your favorite things to do in the Dubuque area?

    I’m still pretty new to the Dubuque area, though I look forward to finding out.

    7. What do you love most about Potosa Spa/Hotel Julien Dubuque?

    I enjoy the people and work I do here.

    8. What is your personal motto?

    God’s work. Our hands.

    9. Describe your typical workday.

    My typical workday includes helping others and massages.

    10. What is your favorite service at Potosa Spa and why you like it?

    My favorite service at Potosa Spa is our deep tissue massage. It’s my favorite because it’s something I often need myself.

    11. Please share a go-to fun-fact about yourself.

    I moved here from Ventura, California on December 2nd, 2019. I am a Navy veteran as well as I played semi-pro soccer.

     

  9. Meet The Team: Rebecca Rauen

    Name:  Rebecca Rauen

    Title: Massage Therapist

    Hometown: Epworth, IA

    1. How long have you been with Potosa Spa/Hotel Julien Dubuque?

    It will be a year in January that I joined the Potosa Spa team.

    2. What path brought you to Potosa Spa/Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I have always felt a calling to help others feel better. Being visually impaired drew me to the massage field since I could rely on my other senses to be a great therapist. What led me to Potosa Spa was I loved the atmosphere and feeling of relaxation as soon as you walk through the doors. It felt like the right fit for me.

    3. What are you most passionate about professionally?

    What I am passionate about professionally is helping others feel better. I love it when a spa guest leaves feeling better than they did when they came in.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Personally I am passionate about spending time with my family, especially my fiance and our baby. My favorite way to spend my free time is snuggling with my three-month-old baby and guide dog, Tippet.

    5. What are some of your favorite things to do in the Dubuque area?

    One of my favorite things to do in the Dubuque area is fishing.

    6. What do you love most about Potosa Spa/Hotel Julien Dubuque?

    What I love most about Potosa Spa/Hotel Julien Dubuque is the welcoming atmosphere.

    7. What is your personal motto?

    “Believing is seeing – not seeing is believing.”

    8. Describe your typical workday.

    My typical workday includes bringing my guide dog Tippet. She gets to be part of the fun. I typically see guests starting early in the day and stay busy until the end of my shift.

    9. What is your favorite service at Potosa Spa and why you like it?

    My favorite service at Potosa Spa is the Organic Shea Butter Massage. It’s not only relaxing and moisturizing, but fun to do.

    10. Please share a go-to fun-fact about yourself.

    I am getting married next year!

  10. Meet The Team: Jenn Halter

    Name:  Jenn HalterJenn_Halter_Meet_The_Team_Post

    Title: Lead Server at Caroline’s Restaurant

    Hometown: San Bernardino, CA

    1. How long have you been with Hotel Julien Dubuque?

    I have been with Hotel Julien Dubuque/Caroline’s Restaurant for almost two years.

    2. What path brought you to Hotel Julien Dubuque? Please share a little bit about your professional background and what led you to this industry?

    I started in the restaurant industry when I was 15 years old. I fell in love with the industry from the beginning.

    3. What are you most passionate about professionally?

    I’m most passionate professionally about food and people. I love seeing the look on a guest’s face when they taste our local and farm-fresh menu items.

    4. What are you passionate about personally? What is your favorite way to spend a free weekend?

    Personally, I am passionate about my family.  I love spending my free time with my five-year-old son, CJ.

    5. What are some of your favorite things to do in the Dubuque area?

    A couple of my favorite things to do in Dubuque are walking along the riverwalk and in the Mines of Spain.

    6. What do you love most about Hotel Julien Dubuque?

    What I love most about Hotel Julien Dubuque is it feels like home with the family-like atmosphere. I also should add both my brother and sister do work at Caroline’s as well.

    7. What is your personal motto?

    “Love, peace and chicken grease.”

    8. Describe your typical workday.

    I typically work evenings. When I come in I check what our nightly feature is, make sure the computers are up and running, we are all set to go on dinner service and fully staffed.

    9. What is your favorite entree we serve at Caroline’s and why you like it?

    My favorite entree at Caroline’s is the Local Iowa Chop. I love the Hot Pepper Bacon Jam that is smothered on top!

    10. Please share a go-to fun-fact about yourself.

    I was born and raised in San Bernadino, California. I moved here in 2005 and still am not a fan of the snow.